Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies we reference, control your access to and use of treetrimmingphiladelphiapa.com and any affiliated site that links to these Terms (the "Website"). Please review them carefully, because they define important rights and obligations.
By visiting or using the Website, you accept these Terms. If you do not agree, you must not use the Website. We may revise these Terms or limit access at any time, with or without prior notice. Your continued use of the Website means you accept any updates. The Website is intended for users in the United States and its territories. You confirm that you are of legal age and meet these requirements.
Our Privacy Policy describes how we collect, use, and share personal information, and it is part of these Terms. By using the Website, you acknowledge that you have reviewed and agreed to the Privacy Policy.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website operates as a technology platform that enables homeowners and consumers to submit service requests to independent providers offering home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Review the quality, licensing, or legal compliance of Third-Party Providers.
- Confirm whether providers meet regulatory or licensing requirements.
- Endorse or employ Third-Party Providers.
Using the Website gives you:
- Tools that connect you with Third-Party Providers.
- If you are a provider, access to possible customer leads.
All use of the Website is at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as described in the Privacy Policy. You also expressly consent to be contacted by us and Third-Party Providers through:
- Phone calls, including autodialed or prerecorded calls
- Text messages
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You may opt out by following the instructions provided.
You agree that:
- The information you submit is true and complete.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and satisfy the following requirements:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have the authority to bind that business.
4. License
We provide you with a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices that you own or control for personal use. All rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in unlawful conduct.
- Scrape, hack, probe, disrupt, or overload the Website.
- Gather user information for unwanted contact.
- Make false or misleading statements.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end your access without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent and warrant that:
- You own the content or have the right to submit it.
- Your content does not violate any law or infringe the rights of others.
We may use any feedback you provide without restriction or obligation.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are offered for convenience only. We are not responsible for their content, policies, or practices. Your use of those sites is subject to their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes shown are for informational purposes only and are not binding. Any service agreement is made directly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to reach you through automated technology, including phone or email. Consent is not required as a condition of purchase. For opt-out details, see Section 2.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is strictly between you and that provider. You release us from claims arising from those disputes.
California residents waive Civil Code §1542; comparable waivers apply where allowed.
11. Intentional False Information
If you provide false contact details or a false address, you may face legal liability. You agree to indemnify us and any affected providers for related losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrighted material, belongs to us or our licensors. No ownership rights transfer to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We do not guarantee that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Certain sections survive termination, including disclaimers and arbitration provisions.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not permit these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims that arise out of your:
- Violation of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
Submitting false claims may create liability.
19. Electronic Communications
You agree to receive communications electronically through email or notices posted on the Website. These communications satisfy any legal requirement for a written notice.
20. Dispute Resolution and Arbitration
Disputes will be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided on written submissions.
- No class actions or jury trials are permitted.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute that cannot be arbitrated must be brought in state or federal court in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the U.S., you do so at your own risk.
23. Force Majeure
We are not liable for delays caused by events beyond our reasonable control, including natural disasters, war, and power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless a longer period is required by law.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found to be invalid, the remaining provisions will still apply.
Headings are included for convenience only.
These Terms and the Privacy Policy form the complete agreement between you and us.
27. Miscellaneous
No joint venture, partnership, or employment relationship is created by use of the Website.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
